A type of communication that enables direct exchange and potential questions and answers is which term?

Prepare for the IGCSE Business Studies Section 2 – People in Business exam. Study with multiple choice questions and flashcards, complete with hints and explanations. Ace your exam with confidence!

Multiple Choice

A type of communication that enables direct exchange and potential questions and answers is which term?

Explanation:
Two-way communication is about messages flowing in both directions, so there’s a direct exchange where questions can be asked and answers given. This back-and-forth allows feedback, clarifications, and better understanding, which is essential when information needs to be checked or decisions depend on input. In contrast, one-way communication sends information in just one direction with no opportunity for reply or clarification. Internal and external describe who the audience is (within the organization or outside it) rather than how the message is delivered. So, for a situation where you want direct dialogue and potential Q&A, two-way communication fits best.

Two-way communication is about messages flowing in both directions, so there’s a direct exchange where questions can be asked and answers given. This back-and-forth allows feedback, clarifications, and better understanding, which is essential when information needs to be checked or decisions depend on input. In contrast, one-way communication sends information in just one direction with no opportunity for reply or clarification. Internal and external describe who the audience is (within the organization or outside it) rather than how the message is delivered. So, for a situation where you want direct dialogue and potential Q&A, two-way communication fits best.

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